1. Shipping Procedure:
- We are in agreement with ‘Delhivery’, a renowned courier service to help us reach you safely.
- Generally, it takes about 5-7 business days to deliver all domestic orders. However, that could still vary depending on the product and its destination.
- We have a free shipping policy on all domestic orders above Rs. 1500/-
- Orders with a value less than Rs. 1500/- have to bear a flat shipping rate of Rs. 100/- irrespective of the destination and weight of the package.
- We currently ship only in India. Although, we have access to almost all the zones, incase, you are located outside our shipping area, please drop us an e-mail at ‘desk.malhaar@gmail.com’ for potential alternative shipping arrangements.
- Once you place your order, you will receive a tracking ID to check where we are with your order. You can enter the ID in our ‘Track your Order’ link, located on the website.
- You will receive Whatsapp updates of the following statuses: 1. Shipment Manifested 2. Out for Delivery 3. Delivered
2. Lost or Delayed Shipments:
- In the rare event that a shipment is lost or significantly delayed, please contact our customer support team, and we will assist you in resolving the issue.
3. Cancellations, Returns & Refunds:
- For information on returns and refunds, please refer to our https://www.malhaarindia.com/refund_returns-2/
4. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
5. Policy Updates:
- We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page.